To qualify for VAT (Value Added Tax) relief, you must meet certain criteria:

1. You have a physical or mental impairment that:

- Lasts for an extended period

- Substantially affects your ability to carry out daily activities

2. The HMRC website provides more information about what constitutes being 'chronically sick' or 'disabled'.

3. If you're buying on behalf of someone else, you'll need their details and a letter from a medical professional confirming that they meet the criteria.

4. VAT relief can be claimed for eligible items purchased in your name or in someone else's name as long as it is for personal use only (not for resale).

5. Some examples of products that may qualify include: wheelchairs, mobility scooters, walkers, grab rails and ramps, hoists, adjustable beds, accessible toilets and sinks.

6. To claim VAT relief when shopping online:

- Add the items you wish to purchase to your basket.

- Click 'Proceed to Checkout'.

- Select 'I am eligible for VAT Relief' from the dropdown menu if available.

- Fill in the required information about yourself or the person you are buying for, including a valid UK address and their National Insurance number (if applicable).

If you're still unsure whether an item is entitled to zero-rated VAT please contact us via phone on 01234 567890 or email at 'sales@yourcompany.com'(mailto:sales@yourcompany.com) with details of the product(s).

Handicap rails and ramps